From the piece of paper to microdata: Hoxell and the silent transformation of hospitality
Davide Bernasconi explains how Hoxell does not emerge as a simple technological tool, but ...
High-Tech, High-Touch: Carlo Fontana and the Future of Hospitality We Want
Carlo Fontana began working in the industry in 1990, within his family’s property in ...
Human-in-the-Loop: Artificial efficiency, with a human touch
In Davide Bernasconi’s article, the concept of ‘digitalisation’ is examined and ...