--- title: Quality Operations | Hospitality Operations Platform | Hoxell description: The intuitive Hospitality Operations Platform that interfaces with your PMS, digitizing and streamlining all of your facility's operations. image: https://hoxell.com/hubfs/Hoxell-Featured.jpg --- [Skip to content](https://hoxell.com/products/quality-operations#main-content) Close - Products - [Quality Operations](https://hoxell.com/products/quality-operations) - [Hoxell Plus](https://hoxell.com/products/quality-operations/hoxell-plus) - [Guest Experience](https://hoxell.com/products/guest-experience-platform) - [Integrations & Partners](https://hoxell.com/integrations) - [BLOG](https://hoxell.com/blog) - [About](https://hoxell.com/about) - [Success stories](https://hoxell.com/success-stories) Language – en [de](https://hoxell.com/de/prodotti/quality-operations)[fr](https://hoxell.com/fr/prodotti/quality-operations)[it](https://hoxell.com/it/prodotti/quality-operations)[ja](https://hoxell.com/ja/products/quality-operations) [Book a Demo](https://hoxell.com/request-a-demo?hsLang=en) [![logo](https://hoxell.com/hubfs/Hoxell%20Logo.svg "logo")](https://hoxell.com?hsLang=en) - Products - [Quality Operations](https://hoxell.com/products/quality-operations) - [Hoxell Plus](https://hoxell.com/products/quality-operations/hoxell-plus) - [Guest Experience](https://hoxell.com/products/guest-experience-platform) - [Integrations & Partners](https://hoxell.com/integrations) - [BLOG](https://hoxell.com/blog) - [About](https://hoxell.com/about) - [Success stories](https://hoxell.com/success-stories) en [de](https://hoxell.com/de/prodotti/quality-operations)[fr](https://hoxell.com/fr/prodotti/quality-operations)[it](https://hoxell.com/it/prodotti/quality-operations)[ja](https://hoxell.com/ja/products/quality-operations) [Book a Demo](https://hoxell.com/request-a-demo?hsLang=en) Hoxell's Quality Operations # Hospitality Operations Digital Platform The intuitive, state-of-the-art platform that interfaces with your PMS and digitizes and optimizes all your facility's operations, connecting all departments in real-time. [Request a Demo](https://hoxell.com/request-a-demo?hsLang=en) ![Hoxell: il gestionale per le strutture alberghiere](https://hoxell.com/hs-fs/hubfs/QualityOperations_Circle.png?width=764&name=QualityOperations_Circle.png "Hoxell: il gestionale per le strutture alberghiere") ## A management system created for hoteliers, by hoteliers All the information staff needs is gathered in one place, easily accessible at any time from any device. Communication between departments has never been easier: tasks become clearer and accessible from any device, drastically reducing human error and work overload. Customize guest services to get better reviewsHoxell prioritizes delivering personalized services to its guests by maintaining clear and effective communication, while also embracing the opportunities for upselling and promoting greater satisfaction Optimizes time and tasksClear and prioritised tasks: guest requests, repairs or other instructions are clear so that tasks are carried out promptly by the staff. Automation of processes increases efficiency and reduces administrative work Data updated in real time Having real time information at your disposal facilitates collaboration between colleagues, makes departments more autonomous and allows them to respond to customer requests more quickly and efficiently Check and analyze digital reports from various departments Hoxell's Hospitality Operations Platform offers digitized performance reports for facilities, enabling the identification of improvement opportunities and enhancing the ease of information retrieval --- ## The Hospitality Operations Platform that improves the operations of every area of your facility ![Check](https://25893004.fs1.hubspotusercontent-eu1.net/hubfs/25893004/Check.svg)Management ![Check](https://25893004.fs1.hubspotusercontent-eu1.net/hubfs/25893004/Check.svg)Housekeeping ![Check](https://25893004.fs1.hubspotusercontent-eu1.net/hubfs/25893004/Check.svg)Maintenance ![Check](https://25893004.fs1.hubspotusercontent-eu1.net/hubfs/25893004/Check.svg)Front Office ![Check](https://25893004.fs1.hubspotusercontent-eu1.net/hubfs/25893004/Check.svg)Food & Beverage ## More than 500 establishments have chosen us... and they never want to go back! Find out why. [Request a Demo](https://hoxell.com/request-a-demo?hsLang=en) ![Cristiana Boccato](https://25893004.fs1.hubspotusercontent-eu1.net/hubfs/25893004/Testimonials/Cristiana%20Boccato.jpeg) Cristiana BoccatoGeneral Manager Park Hotel Brasilia, Jesolo   "Hoxell in one word? Efficiency. And above all, a tool developed by hoteliers for hoteliers." ![Matteo Marzot](https://25893004.fs1.hubspotusercontent-eu1.net/hubfs/25893004/Testimonials/Matteo%20Marzot.jpeg) Matteo MarzotOwner Hotel Spadari al Duomo di Milano, Hotel Duca di York Milan, Hotel Turin Palace Turin   "Thanks to Hoxell, not only has coordination between departments improved, but there is also a strong sense of teamwork. It facilitates our work, providing us with the information we need, in just one click." ![Senza-titolo-1](https://25893004.fs1.hubspotusercontent-eu1.net/hubfs/25893004/Senza-titolo-1.png) Angela MichielettoManager - 7Florence   “I am extremely satisfied with Hoxell! I have integrated everything with confidence, because I see that it works perfectly. It's great to see your professionalism and attention to detail. Thanks to the entire team for the excellent service and support!” ## Who benefits from using Hoxell? Everyone on your staff will benefit on a daily basis HousekeepingClear and prioritized communication and tasks, digital checklists that are always up-to-date and easy to follow MaintenanceOur repair orders are meticulously organized and prioritized. Accessing all technical documentation is a breeze, making troubleshooting and repairs a seamless process Front OfficeEasy-to-find guest information and easy assignment of tasks in a transparent and digital form F&B All breakfast information is grouped and digitised on one page, allowing staff to take note of guest requests ManagementClear view of the property activities in real time, and easy-to-obtain, easy-to-read and easy-to-analysed statistics #### Our Hospitality Operations Platform integrates seamlessly with any PMS, updating your guests' booking details in real time. Discover the integrations ## Functions in detail ### Housekeeping Automate, plan and monitor every cleaning task Automates and assigns tasks Task automation allows repetitive tasks to be performed quickly, accurately, reducing human error and improving overall efficiency of operations Plan priorities Managing priorities and last-minute requests is easier and less labor-intensive. Simplify activities with digital checklists Digital checklists can be used to standardize procedures and processes in each department Check the status of rooms in real time Keep track of all room statuses in real-time and reduce inspection time by automating tasks ### Maintenance Plan recurring activities, announce and organize urgent ones Open a maintenance ticket anytime Any employee can report a fault or technical problem in real-time with the help of photos Plan your recurring maintenance in good time You can create predefined maintenance schedules, set deadlines and frequency and assign them to staff Collect documentation With digital reports, you have the convenience of checking resolved, past, and current faults at any given time. ### Front Office Giving the right information, to the right people, at the right time Real-time room status No more phone calls to find out if a room is clean or inspected. With the 2-way interface even the PMS will update automatically. Prioritizing team activities Achieve seamless organization of your team's work with just one simple click, ensuring that tasks are prioritized accurately and efficiently. Adapting services to the guest Anticipating your guests' requests will now be easier and more precise. Lost and found Digitise the Lost & Found process easily and paperlessly ### Food and beverage Customising the breakfast according to guests' preferences Breakfast under control All breakfast information is digitized on one page. Manage your guests' preferences quickly and easily. Reduce Food Waste Real-time counts will allow you to optimize the restocking of the breakfast buffet without unnecessary waste. ### Management Control your property in real-time Data Collection Effortless and all-encompassing reporting. Stay constantly informed about the data and analysis of your business operations with just a few effortless clicks. Monitoring Costs With the simple setup you can have cost statistics of your consumption such as linen, minibar, or any item you want to monitor. Resource and schedule management With the digitization of work shifts, you have the schedules of all departments under control. ## Prenota l’appuntamento per la tua demo gratuita! Scegli il giorno e l’orario che preferisci: ti mostreremo le incredibili potenzialità di Hoxell e ti faremo vedere come può rivoluzionare il modo di lavorare nella tua struttura alberghiera. [Prenota ora](https://hoxell.com/it/richiedi-una-demo?hsLang=en) ## Next steps Are you looking forward to optimizing your facility with our Hotel Operations Platform? 1 Let us assess your needs togetherOnce you've experienced the power of our free demo and signed on the dotted line, our team will join forces with you to carefully analyze your structure and expertly guide you through the setup process of Hoxell 2 Set the number of rooms to be managedNot only the rooms: other spaces, such as the sauna, meeting room, and gymnasium are also manageable environments from Hoxell 3 We train the staffWe provide training to your staff on the daily utilization of Hoxell and the seamless installation of the software on various devices 4 Accompaniment and supportWe are here to provide you with our expertise and support to meet all your unique needs and requirements ## Domande frequenti Quanto costa? Domanda? Domanda? Domanda? ## Book an appointment for your free demo! We will show you the incredible potential of Hoxell and show you how it can revolutionize the way you work in your property. [Book now](https://hoxell.com/it/richiedi-una-demo?hsLang=en) [![logo](https://hoxell.com/hubfs/Hoxell%20Logo.svg "logo")](https://hoxell.com?hsLang=en)   *Legal Headquarters:* **Hoxell SA** Via Tomaso Rodari, 2 6900 Lugano - Switzerland *Operational Headquarters:* Piazza Boffalora, 4 6830 Chiasso - Switzerland [Follow us on LinkedIn](https://www.linkedin.com/company/hoxell/) - [Quality Operations](https://hoxell.com/products/quality-operations) - [Guest Experience](https://hoxell.com/products/guest-experience-platform) - [Integrations](https://hoxell.com/integrations) - [About](https://hoxell.com/about) - [Book a Demo](https://hoxell.com/request-a-demo) - [Support](https://hoxell.com/support) - [Contact](https://hoxell.com/contacts) [Sign up for the Newsletter](https://hoxell.com/newlsetter?hsLang=en) - Copyright © 2026 Hoxell - [Privacy Policy](https://www.iubenda.com/privacy-policy/62293890) - [Cookie Policy](https://www.iubenda.com/privacy-policy/62293890/cookie-policy) - Cookie Settings ```json { "@context" : "https://schema.org", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "", "addressLocality" : "6900 - Lugano", "addressRegion" : "Switzerland", "postalCode" : "", "streetAddress" : "Via Tomaso Rodari, 2" }, "knowsLanguage" : "en", "logo" : { "@type" : "ImageObject", "url" : "https://25893004.fs1.hubspotusercontent-eu1.net/hubfs/25893004/Hoxell%20Logo.svg" }, "name" : "HOXELL SA", "url" : "https://hoxell.com/products/quality-operations" } ```