Notify your guests in real time when their room is ready
Improve the customer experience
The customer receives an immediate and accurate message as soon as the room is ready, without having to call or ask at reception. They feel informed and reassured, improving their experience and increasing overall satisfaction.
Improved operational efficiency
Communication is fast and consistent, preventing delays and errors. This optimises the check-in process and room management.
Time savings for staff
Staff no longer need to make phone calls or send manual notifications to alert each individual guest: everything happens automatically. This reduces the workload and prevents oversights.
Luggage registration and tracking
Each piece of luggage is registered with precise details (guest name, room number, time of deposit, any notes), allowing for accurate and secure monitoring.
Luggage Module
All your guests' luggage management at your fingertips
Full registration of arriving and departing luggage
The module allows you to easily and accurately record all luggage arriving at and departing from the facility, associating it with the correct guests.
Baggage status management
You can track the status of each piece of luggage: whether it has been checked in, is ready for delivery, still needs to be delivered, or has already been delivered to the guest.
Organisation and control of deliveries
The module assists staff in planning and monitoring deliveries, avoiding errors or delays, and ensuring that each piece of luggage is delivered correctly and on time.
Reduction of errors and lossesThanks to digital and tracked management, the risks of loss or incorrect deliveries are significantly reduced.
Glitches Module
Glitches? We catch them before they impact your guests' experience.
Immediate reporting of issues
Staff can quickly log any glitches they encounter, describing the nature of the problem and its severity.
Breakdown and display by status
Reports are organised into clear categories: new issues to be addressed, glitches currently being resolved, and issues that have already been resolved, so that you can always keep track of the status of each intervention.
Complete history and reporting
Every intervention is tracked and archived, providing useful data for analysing recurring trends and improving service quality.
Warehouse Module
Keep track of stock, consumption and reorders: all from a single dashboard
Real-time inventory control
Provides an up-to-date overview of stock levels, flagging any critical stocks or minimum levels to avoid stock shortages.
Order and reorder management
It allows you to plan and monitor orders to suppliers, with automatic alerts for reordering when stocks reach critical levels.
Reporting and data analysisGenerate detailed reports on consumption, stock rotation, costs and performance, supporting strategic decisions and process optimisation.
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