--- title: "Hoxell Plus: Text Messages, Luggage, Glitches, and Storage" description: The power of four modules, the simplicity of a single platform image: https://hoxell.com/hubfs/Hoxell_plus-2.png --- [Skip to content](https://hoxell.com/products/quality-operations/hoxell-plus#main-content) Close - Products - [Quality Operations](https://hoxell.com/products/quality-operations) - [Hoxell Plus](https://hoxell.com/products/quality-operations/hoxell-plus) - [Guest Experience](https://hoxell.com/products/guest-experience-platform) - [Integrations & Partners](https://hoxell.com/integrations) - [BLOG](https://hoxell.com/blog) - [About](https://hoxell.com/about) - [Success stories](https://hoxell.com/success-stories) Language – en [de](https://hoxell.com/de/products/quality-operations/hoxell-plus)[fr](https://hoxell.com/fr/products/quality-operations/hoxell-plus)[it](https://hoxell.com/it/prodotti/quality-operations/hoxell-plus) [Book a Demo](https://hoxell.com/request-a-demo?hsLang=en) [![logo](https://hoxell.com/hubfs/Hoxell%20Logo.svg "logo")](https://hoxell.com?hsLang=en) - Products - [Quality Operations](https://hoxell.com/products/quality-operations) - [Hoxell Plus](https://hoxell.com/products/quality-operations/hoxell-plus) - [Guest Experience](https://hoxell.com/products/guest-experience-platform) - [Integrations & Partners](https://hoxell.com/integrations) - [BLOG](https://hoxell.com/blog) - [About](https://hoxell.com/about) - [Success stories](https://hoxell.com/success-stories) en [de](https://hoxell.com/de/products/quality-operations/hoxell-plus)[fr](https://hoxell.com/fr/products/quality-operations/hoxell-plus)[it](https://hoxell.com/it/prodotti/quality-operations/hoxell-plus) [Book a Demo](https://hoxell.com/request-a-demo?hsLang=en) # Hoxell Plus: smart, integrated management of SMS, luggage, glitches, and Warehouse.   [Book a Demo](https://hoxell.com/request-a-demo?hsLang=en) ![Screenshot 2025-10-23 alle 16.58.19](https://hoxell.com/hs-fs/hubfs/Screenshot%202025-10-23%20alle%2016.58.19.png?width=733&name=Screenshot%202025-10-23%20alle%2016.58.19.png "Screenshot 2025-10-23 alle 16.58.19") --- ## The power of four modules, the simplicity of a single platform SMS Module Notify your guests in real time when their room is ready. Luggage Module All your luggage management at your fingertips! Warehouse Module Keep track of stock, consumption and reorders, all from a single dashboard. Glitches Module We intercept them before they impact your guests' experience. ![Screenshot 2025-10-21 alle 17.30.45-2](https://25893004.fs1.hubspotusercontent-eu1.net/hub/25893004/hubfs/Screenshot%202025-10-21%20alle%2017.30.45-2.png?width=1200&length=1200&name=Screenshot%202025-10-21%20alle%2017.30.45-2.png) ![Screenshot 2025-10-27 alle 17.21.47](https://25893004.fs1.hubspotusercontent-eu1.net/hub/25893004/hubfs/Screenshot%202025-10-27%20alle%2017.21.47.png?width=1200&length=1200&name=Screenshot%202025-10-27%20alle%2017.21.47.png) ![Screenshot 2025-10-27 alle 17.24.46](https://25893004.fs1.hubspotusercontent-eu1.net/hub/25893004/hubfs/Screenshot%202025-10-27%20alle%2017.24.46.png?width=1200&length=1200&name=Screenshot%202025-10-27%20alle%2017.24.46.png) ## More than 500 establishments have chosen us... and they never want to go back! Find out why. Request a demo [Book a Demo](https://hoxell.com/request-a-demo?hsLang=en)   ## The modules in detail ### SMS Module Notify your guests in real time when their room is ready Improve the customer experience The customer receives an immediate and accurate message as soon as the room is ready, without having to call or ask at reception. They feel informed and reassured, improving their experience and increasing overall satisfaction. Improved operational efficiency Communication is fast and consistent, preventing delays and errors. This optimises the check-in process and room management. Time savings for staff Staff no longer need to make phone calls or send manual notifications to alert each individual guest: everything happens automatically. This reduces the workload and prevents oversights. Luggage registration and tracking Each piece of luggage is registered with precise details (guest name, room number, time of deposit, any notes), allowing for accurate and secure monitoring. ### Luggage Module All your guests' luggage management at your fingertips Full registration of arriving and departing luggage The module allows you to easily and accurately record all luggage arriving at and departing from the facility, associating it with the correct guests. Baggage status management You can track the status of each piece of luggage: whether it has been checked in, is ready for delivery, still needs to be delivered, or has already been delivered to the guest. Organisation and control of deliveries The module assists staff in planning and monitoring deliveries, avoiding errors or delays, and ensuring that each piece of luggage is delivered correctly and on time. Reduction of errors and losses Thanks to digital and tracked management, the risks of loss or incorrect deliveries are significantly reduced. ### Glitches Module Glitches? We catch them before they impact your guests' experience. Immediate reporting of issues Staff can quickly log any glitches they encounter, describing the nature of the problem and its severity. Breakdown and display by status Reports are organised into clear categories: new issues to be addressed, glitches currently being resolved, and issues that have already been resolved, so that you can always keep track of the status of each intervention. Complete history and reporting Every intervention is tracked and archived, providing useful data for analysing recurring trends and improving service quality. ### Warehouse Module Keep track of stock, consumption and reorders: all from a single dashboard Real-time inventory control Provides an up-to-date overview of stock levels, flagging any critical stocks or minimum levels to avoid stock shortages. Order and reorder management It allows you to plan and monitor orders to suppliers, with automatic alerts for reordering when stocks reach critical levels. Reporting and data analysis Generate detailed reports on consumption, stock rotation, costs and performance, supporting strategic decisions and process optimisation. ## Prenota l’appuntamento per la tua demo gratuita! Scegli il giorno e l’orario che preferisci: ti mostreremo le incredibili potenzialità di Hoxell e ti faremo vedere come può rivoluzionare il modo di lavorare nella tua struttura alberghiera. [Prenota ora](https://hoxell.com/it/richiedi-una-demo?hsLang=en) ## Who benefits from using Hoxell? Everyone on your staff will benefit from this every day. HousekeepingClear communication and tasks organised according to priority, digital checklists that are always up to date and easy to follow MaintenanceRepair orders are well planned and organised according to priority. All technical documentation is easily accessible. Front OfficeEasy-to-find guest information and straightforward task assignment in a transparent, digital format F&B All breakfast information is grouped together and digitised on a single page, allowing staff to take note of guests' requests. ManagementClear overview of the facility's activities in real time, statistics that are easy to obtain, read and analyse ![Screenshot 2025-10-22 alle 16.53.49](https://hoxell.com/hubfs/Screenshot%202025-10-22%20alle%2016.53.49.png "Screenshot 2025-10-22 alle 16.53.49") ![Screenshot 2025-10-22 alle 16.54.14](https://hoxell.com/hubfs/Screenshot%202025-10-22%20alle%2016.54.14.png "Screenshot 2025-10-22 alle 16.54.14") ![Screenshot 2025-10-22 alle 16.54.38](https://hoxell.com/hubfs/Screenshot%202025-10-22%20alle%2016.54.38.png "Screenshot 2025-10-22 alle 16.54.38") ## Domande frequenti Quanto costa? Domanda? Domanda? Domanda? ## Do you have any questions? We are here to assist you! #### Contact us now and receive all the information you need to implement the SMS, Baggage, Warehouse, and Glitches modules. [Book a Demo](https://hoxell.com/request-a-demo?hsLang=en) [![logo](https://hoxell.com/hubfs/Hoxell%20Logo.svg "logo")](https://hoxell.com?hsLang=en)   *Legal Headquarters:* **Hoxell SA** Via Tomaso Rodari, 2 6900 Lugano - Switzerland *Operational Headquarters:* Piazza Boffalora, 4 6830 Chiasso - Switzerland [Follow us on LinkedIn](https://www.linkedin.com/company/hoxell/) - [Quality Operations](https://hoxell.com/products/quality-operations) - [Guest Experience](https://hoxell.com/products/guest-experience-platform) - [Integrations](https://hoxell.com/integrations) - [About](https://hoxell.com/about) - [Book a Demo](https://hoxell.com/request-a-demo) - [Support](https://hoxell.com/support) - [Contact](https://hoxell.com/contacts) [Sign up for the Newsletter](https://hoxell.com/newlsetter?hsLang=en) - Copyright © 2026 Hoxell - [Privacy Policy](https://www.iubenda.com/privacy-policy/62293890) - [Cookie Policy](https://www.iubenda.com/privacy-policy/62293890/cookie-policy) - Cookie Settings ```json { "@context" : "https://schema.org", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "", "addressLocality" : "6900 - Lugano", "addressRegion" : "Switzerland", "postalCode" : "", "streetAddress" : "Via Tomaso Rodari, 2" }, "knowsLanguage" : "en", "logo" : { "@type" : "ImageObject", "url" : "https://25893004.fs1.hubspotusercontent-eu1.net/hubfs/25893004/Hoxell%20Logo.svg" }, "name" : "HOXELL SA", "url" : "https://hoxell.com/products/quality-operations/hoxell-plus" } ```